The Custodial Arts Pledge

by: Nick Thompson

• I am not a Housekeeper. I am a Custodian. I am the one that guards and protects or maintains MY work environment.
• Everything in my work environment is my job. My service does not begin when I punch in on the timeclock but when I step foot on this property. My duties are never finished but I will always complete them to the best of my abilities.
• I take ownership of failures, my own AND my coworkers.
• I understand that cleanliness in healthcare is patient safety. I see what others overlook, and I act on it. I hold myself to the highest standards, not the minimum requirements. I understand that my work directly impacts healing, safety, and dignity.
• I lead by example, not by criticism. I commit to learning and mastering my craft. I share knowledge with my colleagues.
• I take pride in work that others may not notice when done right, but everyone notices when done wrong.
• I am a Master of the Custodial Arts.